FAQ - The Fabric Printer

“If we supply you work that is anything other than the proof you approve then we will replace it at our own expense”



Can I order online?

Yes you can, 

For Blank garments please visit Absentee where we can ship them directly to your door.
If you wish to Design your own to The Tee Shirt Republic

However, If you require a more personl touch and need customising of your garments then you will need to speak to one of our apparel experts at sales@fabricprinter.com.au

Direct to one of our apparel experts  
Natasha - natasha@fabricprinter.com.au
Sally - sally@fabricprinter.com.au
Tarryn - tarryn@fabricprinter.com.au

How do I know what size to order?

To work out your size, lay your shirt down flat and measure as per the diagram below.  Compare that measurement to the size chart supplied on each products page.

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How does pricing for screen printing work?

Pricing for screen printing is based on 3 variables.

  1. The number of garments to be Decorated

  2. The number of colours in each print

  3. The number of prints on the shirts i.e. Front only or front, back, sleeve etc

So to give you a solid price we need to know these three variables.

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How does pricing for Digital work?

  1. The number of garments to be Decorated

  2. The number of prints on the shirts i.e. Front only or front and back etc
  3. And the size of the logos

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How does pricing for Embroidery work?

  1. The number of garments to be Decorated

  2. The number of embroideries on the shirts i.e. Front only or front and back etc

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Why do more colours cost more?

The way screen printing works we have to set a screen up for every colour in every print. The more screens the higher the set up costs. It also takes longer to print 4 colours as we need to make 4 separate print passes on each tee.

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What t-shirts do you use?

  • AS Colour
  • Anvil
  • Gildan
  • Ramo
  • Johnny Bobbins
  • Aussie Pacific
  • Biz Collection

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What is the maximum amount of colours you can print?

We can print up to 8 spot colours and of course full process colour.

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How long will my job take?

Our standard turnaround is 10 working days from Artwork Approval.  We are happy to provide a “rush” service for a small additional cost.

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What file type do you need for the artwork?

For the majority of “spot colour” work we require a vector image file created in a program like Adobe Illustrator, Macromedia Freehand or Corel Draw. They will have file extensions such as .AI, .EPS, .PDF, .CDR, .FH(version number).

Note that not all files that have these file extensions are necessarily vector image files. For example you can save a bitmap file as nearly all these file types. The file has to be created from scratch in the programs above.

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Is there a minimum order?

Yes, we do have a minimum. They are as follows

  • Screen printing 20 units Per Design
  • Embroidery 20 units Per Design
  • Digital Printing 10 units Per Design
  • Transfers 20 units Per Design
  • Design your own 1 units @ The Tee Shirt Republic
  • Blanks 1 unit @  Absentee
  • You can however mix and match sizes and garment styles to reach this minimum order. 

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Can I supply my own Stock?

 We perfer to supply the stock as this means we can controll the garment & print quality allowing us to garuntee our work. If you choose to BYO, you will need to understand that there is a reject rate of 1%. Terms of Supplying your own stock. Whilst TFP make every effort to reduce the number of rejects, mistakes can still happen. Customers need to be aware of up to a 1% reject rate, per print run. This means that if there are multiple prints you have multiple print runs. Rejects can be in the form of marks on stock, holes in fabric, dye migration or printing rejects. TFP will not be held responsible for replacing rejects and Customers will need to over supply by a minimum of 1% if full stock is required for there order. Suppliers of own stock are required to check all stock before printing. If TFP stop production due to damaged stock, short supply, print size not matching stock or any other printing related reason. TFP reserves the right to charge the client at the full hourly machine rate until issues are resolved. Customers will be advised of any issues and given the opportunity to replace stock or cease production to avoid extra charges if needed. 


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Can you design the logo we want printed?

Yes, We have in house Graphic designers to create the look you are after. From a t-shirt design to a complete corporate image we can give your business, band or organization a professional look.

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Will I need to pay set-up again if I get a re-print?

No, as all setup charges are a once off cost. As long as the design stays the same.

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How can I reduce the costs per shirts?

There are a few different ways to reduce the costs involved. 

  1. Increase the volume being manufactured

  2. Reduce the number of colours in each design

  3. Reduce the number of places being decorated

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What is the difference between a bitmap and a vector file?

Bitmaps (also called "raster") are made up of pixels, while vector images are composed of mathematical formulas that consist of curves and points. As such, they can be resized at will without losing quality. Making a bitmap larger makes the pixels larger too and the result can be blurry and jagged. Photos are bitmap images, and so are file formats like bmp, jpg, and psd.

Vector images have crisp lines and can be resized as big as a house without losing any image quality. Vector images are created in programs like Adobe Illustrator, Macromedia Freehand and Corel Draw.

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Why do you require vector images?

Vector images are made out of lines and shapes. This helps us when we need to separate colours. Each shape that has the same colour is separated from the image. This can’t effectively be done with a bitmap image when printing with spot colours.

One time when it is ok to use bitmap images is when you want a full colour print using process CMYK colours. Sometimes bitmap images are ok for single colour prints as long as they are at least 300dpi and already at print size.

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What does “convert fonts to outlines” or “embed fonts” mean?

Fonts aren’t automatically transferred with a vector file when it is created in a program like Adobe Illustrator. When using fonts in the program, the text is linked to a font file located on your computer. If that text is not converted to shapes or outlines or “embedded”, in the program, when you send that file to us if we don’t have the font installed on our computer the font you have used will be substituted for a different font that is installed on our system.

To get around this you need to convert fonts to outlines or embed the fonts. To do this in Adobe Illustrator you can right click on the text and choose “Create Outlines” alternatively if you go to Type>Create Outlines or finally you can use the hotkeys Shift+Ctrl+O. This will convert all you type to shapes and it will transport within your file.

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